Investigation of cybersecurity incidents

Main Objective of the Service

The main objective of the service is to determine how the incident occurred, investigate the methods used by the attacker to gain access to the system, identify affected resources, prevent the incident from continuing, and provide recommendations to prevent similar incidents from recurring.

Incidents Investigated and Analysed

  • Unauthorised access to an information system
  • Compromise of user accounts
  • Infection by malware and viruses
  • Phishing messages and malicious links
  • Compromise of a web resource or server
  • Theft or leakage of data
  • Modification, encryption, or deletion of files
  • Suspicious activity within the internal network
  • Unauthorised elevation of user account privileges
  • Attacks aimed at disrupting service operations
  • Malicious IP addresses, domains, and other indicators of compromise

Incident Investigation Process

01

Incident Identification

Initial information is collected regarding suspicious activity, signs of an attack, and affected systems.

02

Digital Evidence Collection

System logs, files, network data, and other digital evidence are collected and preserved securely.

03

Analysis and Timeline Reconstruction

The initial and subsequent stages of the attack, the methods used, and the scope of its impact are identified.

04

Recovery and Protection

Measures are defined to contain the incident, restore system operations, and prevent repeated attacks.

Final Report Contents

01

Brief description of the incident

02

Incident timeline and stages

03

Source of the attack and methods used

04

Affected systems, devices, and accounts

05

Identified malicious files and indicators

06

Potential data leakage incidents

07

Immediate response measures taken

08

Recommendations for restoring system operations

09

Measures to prevent the incident from recurring

Practical Recommendations

Based on the investigation results, practical recommendations are provided for blocking malicious connections, changing the passwords of compromised accounts, removing malicious files, remediating vulnerabilities, updating systems, and strengthening security configurations.

Investigation Results

Upon completion of the investigation, detailed information is provided on the causes of the incident, the stages of the attack, affected resources, identified indicators of compromise, and recommendations for securely restoring the system.

Key Service Outcomes

01

Rapid Containment

The cyber incident can be brought under control within a short period of time.

02

Limiting the Spread

The risk of the attack spreading to other systems and devices is reduced.

03

Secure Recovery

Measures are defined to restore system operations in a reliable and controlled manner.

04

Prevention of Repeated Attacks

The likelihood of similar incidents recurring in the future is reduced.