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What should you do if money is stolen from your plastic card (financial fraud)?
If you encounter theft of money from your plastic card or similar financial fraud, you should immediately contact the Cybersecurity Department of the Ministry of Internal Affairs. It is not within the competence of the SUE “Cybersecurity Center” to take measures in such cases.
Contact the Ministry of Internal Affairs: 102 or https://gov.uz/oz/iiv/pages/murojaat-qilish-tartibi
Appeal to CERT-CBU: https://cert.cbu.uz/report, +998 (71) 232-10-13
What should you do when you encounter false pages, web resources, applications, etc. (fake, phishing)?
In connection with these cases, you can contact the official Telegram account of the UZCERT service “@uzcert_admin” or the official Telegram bot of the Agency for Information and Mass Communications “@stop_kriminal_bot.”
What to do when your profiles on social networks and similar web resources are hacked (stolen)?
In such cases, it is recommended to contact the administration of the network where your profile was damaged. As an example:
Facebook: https://www.facebook.com/hacked
Gmail: https://support.google.com/mail/?hl=en#topic=7065107
Telegram: https://telegram.org/support
What should be done in cases of extortion (blackmail) in the information space, leakage of your personal data, etc.?
In such cases, you should contact the administration of the network where your profile was damaged and the Cybersecurity Department of the Ministry of Internal Affairs.
To contact the Ministry of Internal Affairs: Call 102 or https://gov.uz/oz/iiv/pages/murojaat-qilish-tartibi
What to do when cybersecurity threats, events, and vulnerabilities arise?
In cases of extortion viruses (encrypting ransomware), DoS/DDoS attacks, damage to web resources, vulnerabilities identified in information systems and resources, and similar situations, you can contact the UZCERT service “incident@uzcert.uz” or the Contact Department on the official website, as well as the hotline number (555-02-1010) with round-the-clock operation.